Policies & Info

 
Info

All of our clothing items are secondhand, which means they were previously worn (unless NWT). Please be aware that because of this, often times they are not in perfect condition. We throroughly check each item for any flaws and will only sell clothes that are gently used. Before shipment, each item is laundered and ready to be worn. 

 

Shipping

All orders are shipped within 3 business days of purchase. Shipping time varies depending on your location. Tracking information is provided in your order confirmation email. indigo ivy apparel is not responsible for any lost or damaged goods after shipment. Should this happen, contact the postal service as they can assist you correctly. 

 

Returns & Exchanges

All sales are final. Please read the entire product description and our info section before purchasing. We try to be as transparent as possible if any item has flaws and will always include pictures of them. If you have any further questions such as measurements and fit, please contact us at indigoivyapparel@gmail.com or DM us @indigoivyapparel.